Contact Us

Fast Lane Response

Have your order information, MasterCard, Visa, American Express or Discover Card ready. You may place your order anytime… 24 hours a day, 7 days a week by ordering online at www.CarCareScience.com

For customer service related inquiries, email us at [email protected]

For general inquiries, email us at [email protected]

Middle Lane Response

Call us at 303-268-3165

Have your order information, MasterCard, Visa, American Express or Discover Card ready. You may place your order anytime… 24 hours a day, 7 days a week by ordering online at www.CarCareScience.com

Slow Lane Response

Car Care Science
2884 South Elati Street, Unit A
Englewood, CO 80110

SEND US A MESSAGE


Return Policy

You need to be spending your time cleaning your vehicle, not dealing with issues!

We make every effort to ship your order on time and accurately. There have been one or two cases of our gorilla that packs our orders getting distracted by a shiny car or truck driving by. So we can’t say it’s caused by human error.

Returns Policy

We test our products to ensure they will exceed your expectations, but if for any reason you’re not happy with any of our products please contact us at [email protected] for a full refund. During the process we’d like to ask you a few questions to know how we could have done our job better. It’s okay, you can be honest. We want happy customers!

Damaged or Incorrect Items

If an item was damaged during shipping or if there’s something wrong with your order, please contact [email protected] as soon as possible, and we’ll get your issue resolved very quickly.

Terms of Use

Welcome to CarCareScience.com. We appreciate your business. Please read our terms of use, as our lawyers like to enforce them. By using our website you acknowledge and agree to the terms of use outlined below. If you do not agree to these terms, please do not use this site. CarCareScience, LLC. may change the content of this agreement at any time. By using this site after a change, you agree to the changes. We recommend you check this page every so often to view current terms of use. Should you have any questions, please contact us.

Accuracy
CarCareScience.com works to present accurate information on our site at all times. Occasionally the humans over here might have created errors including but not limited to omissions, typographical errors, and inaccuracies regarding our company and/or our products. These are unintentional and we reserve the right to correct, change or update information at any time without notice.

Disclaimer
This site and all contents of this site are provided “as is” without warranties of any kind, either expressed or implied. Use of this web site is at your own risk. You are fully responsible for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site.

Product Limited Liability
Neither seller nor manufacturer shall be liable for any injury, loss or damage arising from the use or inability to use the product. Liability is limited to the price of this product.

How We Ensure Your Privacy

Privacy & Security

Car Care Science is committed to protect your privacy. We’ll only use your information to email you about special sale items, your web orders confirmation, order related correspondence, and maybe our grocery shopping list. Ok, maybe not! If you prefer not to receive special sale announcements via your email, you can unsubscribe here.

Memory Seats – Creating an Account
Registration is not required to place orders on our site, but we offer you the option to create an account for a few reasons. It makes tracking your order much easier. Future orders are a breeze since you can see the items you’ve previously purchased for reference. We also save your shipping and billing addresses, which will also save you time for reorders… unless you move.

No Memory Seats – Guest Checkout
During the checkout process we will ask you for your billing and shipping information. The billing address is used to verify that you are an authorized person to use the credit card. The shipping address is used for… well shipping the goodies you ordered. The primary difference between creating an account and guest checkout is a password. We know what you’re thinking! One more password! You can keep it simple like your first car, or first love. For some of you those could be the same thing! The account really saves you time, but we understand if you’d rather not.

Your Security Is Guaranteed
We guarantee shopping on-line at Car Care Science Inc. is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information during checkout. This is one of the highest levels of online security available. Don’t worry, though, if you have any problems, we’ll send Guido out to help solve the problem. I was just informed by the legal team that probably can’t happen. But would have been handy!